At hellorison, your privacy matters. This policy explains what information we collect, how we use it, and your rights — in plain language.

1. information We Collect
When you shop with us or browse our site, we may collect:
Contact information: name, email address, shipping and billing address, phone number
Payment information: processed securely through our payment provider — we do not store card numbers
Order details: products purchased, transaction history, preferences
Device and usage data: IP address, browser type, pages visited, referral source
Communications: messages you send us via email or contact forms

2. how We Use Your Information
We use your information to:
Process and fulfill your orders, including sharing necessary details (name, address) with our fulfillment partners
Communicate with you about your order, shipping updates, or account activity
Send marketing emails if you've opted in — you can unsubscribe at any time
Improve our website experience and understand how customers find and use our store
Comply with legal obligations

3. who We Share Your Information With
We do not sell your personal information. We may share it with:
Fulfillment and shipping partners: to ship your order
Payment processors (e.g., Stripe, Shop Pay): to process transactions
Email and marketing platforms (e.g., Klaviyo): to send order confirmations and, if opted in, marketing emails
Analytics tools (e.g., Google Analytics): to understand site traffic — this data is aggregated and anonymized
Legal authorities: if required by law or to protect our rights

4. cookies
Our site uses cookies — small files stored on your device — to remember preferences, keep your cart intact, and analyze site traffic. You can control cookie settings in your browser. Note that disabling cookies may affect site functionality.
If you are located in the European Union, a cookie consent banner will appear on your first visit.

5. your Rights
Depending on where you live, you may have the right to:
Access the personal data we hold about you
Correct inaccurate information
Request deletion of your data
Opt out of marketing communications at any time (unsubscribe link in every email)

6. california Residents — CCPA
If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what data we collect, request its deletion, and opt out of any sale of personal information. We do not sell personal information. To exercise your rights, contact us at hellorison@gmail.com

7. data Retention
We retain your data for as long as necessary to fulfill the purposes outlined in this policy — typically as long as your account is active or as required by law. You may request deletion at any time.

8. security
We take reasonable measures to protect your information, including SSL encryption and secure payment processing. No method of transmission over the internet is completely secure, but we are committed to protecting your data.

9. changes to This Policy
We may update this Privacy Policy periodically. The effective date at the top of this page reflects the most recent revision. We encourage you to review it from time to time.

10. contact
For any privacy-related questions or requests, please email us at hellorison@gmail.com